Keep in touch
In this part you can read more about mobile phone services in Poland and how to stay in touch with friends and family back home.
Mobile services in Poland
In Poland you can obtain your mobile phone number via contract (post-paid) or without contract (pay as you go, pre-paid).
Pre-paid is a good solution for those people, who cannot or don’t want to bind with the mobile services provider and who need a phone rather to keep in touch than making long phone calls.
To begin using a pre-paid you need to have a cellphone and a start package with a simcard (available in provider’s office, but also often in shops or newsstands).
Next step is registering the number and for that you have to provide your document (passport, temporary residence card) to attribute the number to you and make an account – you can do it in provider’s office, in the post office and other listed places.
Then you have to activate the card which is usually by making the first phone call.
You have to put a credit on your mobile account before the expiry date to keep your account valid, e.g. once in a month or once in three months (this period depends on credit’s value), or more often if you run out of means to use the card.
Most tariffs commonly include:
Inclusive minuteseach mobile deal will come with its own level of inclusive calls. This could be ‘unlimited’ or it could be a certain number of inclusive minutes, for example 1000 minutes per month. Restrictions may apply to calls you make to other networks or outside Poland.
Inclusive textseach mobile deal will come with its own level of inclusive text messages. Again, this could be ‘unlimited’ or it could be a certain number of inclusive texts, for example 500 texts per month. Make sure to check how much texts cost if you exceed your limit.
Data allowancethis is the most important factor for many people. Some tariffs may offer an 'unlimited' data option, but many will offer a set amount per month, such as 3GB of data.
You should also be aware of other possible charges relating to your tariff. For example, you should check with your provider if they charge you for calls to your voicemail and to customer services numbers.